|
|
paul david stockley
¤
résumé
|
|
Text too small for comfort?
There's an option in your
'view' menu to change the size.
Hello.
This is the long-winded, on-line, general, business-oriented edition of my life. The nice, tidy Word document with bulletted highlights, personal info and stuff like that is hiding in the expanded section that appears if you click on any 'MORE', below. Please do -- references and extracts from the info-packs are there, and some nice photos too. As you might expect, the originals of most documents are available  for inspection.
 Silver Sands Beach Resort, near Dar es Salaam, Tanzania Reference & info-pack available
duration/year/age
1 year/'00-01/41
General Manager: Appointed by South Africa-based directors to manage a troubled hotel and scuba dive base in a beautiful location, a rural area outside Dar es Salaam (Three-star, 36 rooms, 42 staff, 400m of beach). Tidied up major administrative problems and caught up with much deferred maintenance to produce a comfortable hotel with friendly staff. Managed a renovation programme, handled importing and sourcing of materials and developed trading with the local village. Staff training, process management and marketing were fundamental to the work. Entirely self-reliant and self-motivated: Reported weekly by e-mail, my directors visited three times a year. Importantly, in a remote, foreign location, I enjoyed good staff and community relations. Swahili was a definite advantage. The position required good public relations and sound commonsense, some legal and financial skills, and durability! (Website)
Outcome: Insolvency followed riots in Zanzibar
9 months/'99-2000/40
Project Manager: Contracted by a visitor to Istanbul to set up the on-land side of a new Scuba operation. Recommended a building then negotiated its lease. Left alone holding funds with the instructions 'make me a hotel'. (Owner returned to the UK during reconstruction.) Achieved targets on-budget and on-time in a previously-dilapidated historic Quaker Mission house that is now a focus for operations and the envy of other operators. Developed the concept '…Not just fish!' to emphasise culturally-sensitive nature and to give the company a distinctive profile in the marketplace. Set up all administrative aspects of the business (registrations, permits, licensing, tax, purchasing and marketing, etc) and demonstrated personal resources and experience that surprised the owner. Worked well and heartily enjoyed the challenge of working (legally) in an unknown environment. Built a successful website (Website). Joined a local aid agency. Sent twice to India by the owners for materials. Learning Kiswahili.
Outcome: Task successfully completed
2 years/'97-99/38
Genel Müdür (General Manager): Invited to take on management of a very busy hostel in a competitive environment at a time when change was required and in difficult working conditions on a two-year contract and work permit. Aimed to make the hostel a destination in its own right with the theme 'The Ottoman Lifestyle Lives On' with traditional Turkish food, belly dancing shows and water-pipe nights (hookah-type with apple tobacco) in the bar. Raised the profile of the hostel in the guidebooks. Managed renovations and increase of capacity to include 4 buildings of 140 beds, two cafés, two bars, two travel agencies and a deluxe wing. Developed relations with overseas groups, tour companies, and related businesses around Türkiye. Worked with our travel agency to develop and advertise 'kitset' tours. Produced events, marketing concepts, brochures and advertising for the hostel and travel agency. Built several successful websites (The Orient, Travel Agency and Side Hotel). I now speak clumsy but useful Turkish.
Outcome: Contract expired. Offered work in Paradise.
9 months/1997/37
Contracted for a crisis management task and retained as Support Administrator (helpdesk manager) in a company that provided Internet access to many other smaller ISP's, network connectivity to major corporations and dial-up access to thousands of SO-HO and domestic customers dealing in particular with the tasks that had 'gone bad'. The job required a fully professional manner and the ability to train people to see a query through to resolution, developing the teamwork of experts. The position involved solid problem-solving skills, good technical knowledge and strong administrative skills as it managed quite a large team of enthusiastic and energetic technical helpdesk staff, was required to recognize trends in queries, and was needed to aggressively represent the needs of our customers to the company's more technically-minded Systems and Network groups and to Administration staff.
Relocated: Auckland to Taranaki
"Retired"
- /1996/37
A major life aim was achieved when I bought freehold a property with a magnificent view of Mt Taranaki having a five-bedroom house above a shopfront and a second commercial building. Spent some time renovating the buildings with the idea that I would then change the focus of my life to a more service-related lifestyle. Holder of First Aid (CFA) Certificate.
OzEmail & Voyager Internet, Sydney and Auckland
Reference available
4 months/1996/36
Recruited by OzEmail for their Internet helpdesk operations in Sydney and soon sent by them to set up the helpdesk for their sister company, Voyager, in New Zealand, and train their helpdesk operators. I declined permanent positions in Auckland as Customer Services Manager and in Sydney as Technical Support Supervisor.
Internet Company Of New Zealand, Auckland
Reference available
1 year/1995/35
Admin: Returned from the US enthusiastic about Internet and began with ICONZ. I took charge of front desk operations, bringing order to administration and office processes. I acted as helpdesk until specialist staff were employed and provided some management and administrative services. ICONZ moved from being a small, loosely organised bulletin board to a professional player with the majority of Auckland's Internet customers. Joined an Emergency Relief Team and specialized in Urban Search & Rescue and Building Triage.
Outcome: Company takeover
The Globe Hotel and Hostel, San Francisco, USA
Reference available
2 years/'92-94/32
Manager: The Globe was a 33-room, 135-bed hotel and hostel generating significant daily income, staffed by 18 energetic work-exchange travellers (who also lived where they worked) and became regarded as the best in The City and certainly one of the best in North America with a smart and individualistic image. I learned appropriate tact and practical human problem solving in varied circumstances. Learned the value of community relations, initiating and organizing both a subsidized neighbourhood tree-planting and the hotel's annual block party. I was solely responsible for every aspect of daily operations. Supervised a major renovation programme. Established and installed Internet service; learned basic UNIX as a result. Developed graphic design and desktop publishing skills.
Outcome: Deported as overstayer
Neo Neon Ltd, Auckland
Reference and samples available
3 years/'87-90/29
Production Manager: Started shortly after 1987's 'Black Monday' at $28k resigned earning $34k and with the position of Company Secretary and cheque signatory. I produced specifications, design drawings and enjoyed my role as purchasing officer. I supervised sub-contractors and programmed production, produced quotes for clients, ran the Service Division, Technical Support, permits and credit management. Worked with the company owner (sales and design) and his wife (accounts), factory foreman and the production crew. Coördinated and controlled out-of-town jobs and major projects. Installed stock control and job-costing databases. Learned factory management and developed design skills. Neo Neon is strong in design and quality manufacturing with a professional attitude, one of the largest companies around and still growing. Played social soccer with friends for a season. Went white-water rafting with the Neo Neon crew. Basic skills as neon glassbender!
Outcome: Owners divorced, I bought a handyman's dream, etc.
2 years/'85-87/26
Capable (at the time) as a labourer & hammerhand. Employed on sites in new domestic wood construction, new light-industrial steel and new light-industrial cast-in-situ concrete projects. Worked with a great crowd of people learning in the process a lot of useful and very practical skills and a builder's outlook that has served me well for many years since.
Outcome: Change of direction
Underground Café, Auckland
Info-pack available
2½ years/'84-86/23
Owner: I leased a raw basement, fitted it out and set up a new 'funky' late-night café (espresso machine, classic jukebox & pinball machine, etc). The leading review (breathless) in the info-pack is from Metro, Auckland's frontline lifestyle magazine, February 1985. Learned to enjoy cooking and being a host. Became a coffee fan, too. Learned martial arts until leaving for the US.
Outcome: Sold the business
Uncles Foodbars Ltd, Auckland
Reference available
2½ years/'81-83/20
(Head Office and 38 Queen St Branches)
Management Contractor, later Manager Trainer: Uncles taught me very good management systems. My first sole-charge position and experience as an employer. Managed the flagship head office store (Grey Lynn). The other store, 38 Queen St, was the biggest in the group open 24hrs a day, 7 days a week, turning over some hundreds of thousands of dollars annually through the efforts of a large, competent crew. I swam twice weekly for relaxation (?).
Outcome: Opened own business
NZPO-Telecoms, Auckland and Wellington
Reference available
5 years/'75-81/16
Began work from school in the International Exchange and grew to become ¼ of the Overseas Telecoms Planning Section at POHQ. Learned shift work, network organizations, telecoms in general, basic labour relations and management practices. I began my NZIM studies while working with the NZPO and acted as the NZPO's short-wave radio operator for the Civil Defence for two years involving monthly practise and two annual exercises.
Outcome: Strong ambivalence for POHQ, / Personal
NZ Institute of Management
Certificate and example available
8 x ½ year papers
Studied half the course at Auckland Technical Institute and half by correspondence learning the various advantages of both. The course provided very good theory and I enjoyed being taught clear and easy-to-apply knowledge by some inspired tutors, particularly in Economics, Law, Labour Relations and Principles of Organisation. Competent passes also achieved in Business and General Administration, Staff Development and Marketing
|
¤
NOTE: Both my CV and Résumé are intended as documents for discussion.
Version: November 5, 2004
|
|